Dealing with customer service has almost become a rite of passage to adulthood, and at some point, we’re all going to have to deal with it. That includes being put on hold for long spells of time listening to elevator rock where we’re just expected to wait to talk to someone to figure out why our remote control isn’t working.
John Mayer, however, just came up with a BRILLIANT idea that would somewhat alleviate the pains of having to wait on hold with customer service.
It’s so simple, but so genius! Chance the Rapper agrees!
We’d all have someone to vent with who is going through the EXACT thing we’re going through, and is probably just as frustrated! New friendships could spark, and more likely than not, someone waiting on hold might have experienced the same problems you’re experiencing, and would be able to explain what to do more quickly than customer service ever would!
After Mayer tweeted his brilliance, other people chimed in with several additions that just made the concept better and better!